The Administrative Office serves as the gaining and check-in location for all NSA Monterey personnel and Navy Reserve personnel reporting for duty. This office provides support to all personnel assigned to NSA Monterey.
Official Mailing Address:
Officer In Charge
271 Stone Road
Monterey, CA 93943
Main Customer Service Numbers: 831-656-6988
Business Hours 0730-1600 Monday thru Friday
Upon arrival, all Sailors should ensure their orders are endorsed to include date and time of arrival at receiving command. If arrival is before and after working hours, Sailors will need to report to Administrative Office following business day and check in with the Command Pay and Personnel Administrators (CPPAs) who will coordinate the check-in process. Sailors will need to procure government lodging at NGIS or Navy Lodge prior to securing reservations/checking-in commercial lodging. Certificate of Non-Availability (CNA) will be required by NSA Monterey to process lodging costs incurred as part of official travel.
Travel claims are our customers’ number one concern. It is the service member’s responsibility to ensure a travel claim with all documentation is submitted on time, correct and with all documentation. NSA Monterey has a CPPA who is required to review all documentation for completeness and accuracy and then submit them electronically to PSD Lemoore via TOPS (Transaction Online Processing System). There is a great tool that can help you prepare your travel claim. It’s called the “Smart Voucher”. Smart Voucher allows you to populate your travel claim as you travel via PCS orders, filling it out as you go. When you get to your final duty station all you have to do is print out your travel claim, sign it and give the claim and all your receipts to your CPPA, he/she will review the claim, complete the travel claim checklist and send to PSD. You can find the Smart Voucher at: https://smartdocs.dfas.mil/voucher/
NSA Monterey also provides the following services:
ID card services to active-duty, reserve and retired personnel, their family members, civilian employees and eligible contractor personnel at BLDG 278. DEERS / Rapids / ID Cards Appointment Scheduler: To make a new appointment, look-up an appointment previously made, or to cancel an appointment, visit: https://rapids-appointments.dmdc.osd.mil/ Rapids Self –Service (RSS) Portal: Save Time! If you are a sponsor, holds a CAC, use a CACenabled computer, you can add/change data to DEERS such as contact information updates, change work e-mail address, verify your dependents, or add/change dependent contact information. Visit: https://www.dmdc.osd.mil/self_service
Official Passport/Visa application and processing for PCS/TDY official travel and. The Transportation/Passport Office/Commercial Travel Office (CTO) is located at the ground floor of Hermann Hall, Room # 31. Mr. Theodore Osborne can provide assistance with official travel needs, including airline tickets and official passport applications. His phone number is 831-656-1855. CTO can be contacted via email at firstname.lastname@example.org or 1-855-744-4657 for Official Travel and 1-877-698-2554 for Leisure Travel.
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