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Technology Assistance Center (TAC) Help Desk

All requests for IT-related service - whether for problem resolution, new computer equipment, application or web services, network questions, firewall requests, telephone or project-related needs - begin with the Technology Assistance Center (TAC). The TAC supports the day-to-day operations of NPS by providing a centralized method for reporting problems and requesting assistance. A request for service can be initiated by the following methods:

 

 Email

Email the TAC at tac@nps.edu to submit a ticket

 Phone

Contact the Service Desk by phone at x1046 (on campus) or 831-656-1046 (off campus) or via email at tac@nps.edu

  • Hours of Operation
  • Monday through Thursday: 8:00 a.m. to 4:00 p.m.
  • Friday: 8:00 a.m. to 1:15 p.m.
  • Closed all federal holidays.

  Online

Get 24/7 online help on how to use the services we provide by visiting the TAC support Wiki (login required).

 Walk In

Get walk-in support at the TAC Service Desk, located in Ingersoll 151.

  • Hours of Operation
  • Monday through Thursday: 8:00 a.m. to 4:00 p.m.
  • Friday: 8:00 a.m. to 1:15 p.m.
  • Closed all federal holidays.