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Information Sciences Department Publications

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Books & Chapters

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Housel--Measuring and managing Knowledge coverMeasuring and Managing Knowledge
by Thomas J. Housel

Measuring and Managing Knowledge provides a framework for managing and maximizing the return on intellectual capital. Like any emerging field, knowledge management has so far been hobbled by a lack of clarity on key questions: What do we mean by "knowledge"? How can it be measured and managed? How can return on knowledge (ROK) be maximized? To answer these questions, the authors avoid the obtuse language of sociology and economics in favor of plain talk. They weave the central insights of the growing body of knowledge management literature and their own research into a clear, compelling story of what knowledge management is at present and will become in the years ahead.

Nissen--Harnessing Dynamic Knowledge Principles cover

Harnessing Dynamic Knowledge Principles in the Technology-Driven World 
by Mark E. Nissen

In a technology-driven world, it is essential that enterprises develop reliable and rapid flows of knowledge to distribute evenly across organizations, time and place, and individuals in order to sustain a competitive advantage. However, most leaders and managers are unacquainted with effective knowledge flow practices.

Harnessing Dynamic Knowledge Principles in the Technology-Driven World provides actionable principles of Knowledge Flow Theory to identify and solve problems for implementing these principles into practice. With emerging developments and widespread applicability, this book is a practical guide for scholars, business managers, and enterprise leaders and managers interested in understanding the dynamics of knowledge flows for competitive advantage in a technology-driven world.

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Technical Reports

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SJFHQ Simulation
Shelley Gallup, Susan Hutchins

A four level architecture has been developed for SJFHQ processes. This architecture has been used to develop a simulation of SJFHQ operations. Correct simulation performance has been verified and initial results produced. The results focus on personal work tasking and multi-tasking effects.

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Human Interoperability: experimentation to understand & improve the human component of complex systems

Shelley Gallup

The Human Interoperability (HI) initiative is intended to improve the responsiveness, efficiency, and effectiveness of organizations when they partner externally or internally. This document reports findings from initial research, led by OSD NII, to explore the discipline and dimensions of HI. The goals of the research team were to develop theory concerning HI, capture and analyze initial evidence of barriers to organizational collaboration, and to outline objectives for future research.

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Maritime domain awareness risk reduction limited objective experiment
Doug MacKinnon, Susan Hutchins, Shelley Gallup

A risk reduction experiment was performed to identify and alleviate any risks to successful completion of the FAIRGAME test of MDA Spiral-1 systems. Identified risks and mitigation actions are reported.